Accessibility

I want people of all abilities to be able to access information about my insurance services and communicate with me. I work to identify and reduce accessibility barriers and to provide reasonable accommodations in accordance with applicable British Columbia law.

I use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a development and testing target. Following an accessibility audit on November 13, 2026, the nine identified issue groups were addressed and subsequent automated and keyboard regression tests passed. These results do not establish full WCAG conformance, and additional manual testing remains necessary.

I aim to make information clear and readable, with usable navigation, meaningful labels, suitable text contrast, and support for keyboard navigation and assistive technologies. Some features may not work equally well for every visitor or device.

The November 13, 2026 retest found no failures in the tested first-party scenarios after remediation. Further checks are still needed for screen readers, mobile zoom and orientation, image descriptions, and some content displayed over images.

The full Cal.com appointment-booking experience and production contact-form delivery have not been verified in this testing. If you experience difficulty with any feature, please contact me for assistance through the Contact page.

My website offers a contact form through Formspree and appointment scheduling through Cal.com. If you experience difficulty using either service, please contact me using another method listed on my Contact page so we can arrange a reasonable alternative.

The website may display Google reviews and link to insurer websites or quote platforms. These services are operated by third parties, and their accessibility may vary. If you encounter a barrier with an insurance-related service, I can help identify an alternative way to obtain the information or assistance you need, where available.

If you need information in a different format, require an accommodation, or encounter an accessibility barrier, please use the contact details on my Contact page. Describe the difficulty and your preferred way to communicate, if you are comfortable doing so. I will consider requests individually and work with you on a reasonable solution.

Accessibility is an ongoing effort. I may update website content, features, and this statement as I identify barriers, receive feedback, and make improvements. The Last updated date shows the most recent revision.